Contact
Who to write to.
Every mailbox below carries a response time in working days. There is no contact form, no telephone number, and nothing on this site collects anything about you.
Last reviewed
Mailboxes
Response times in working days
| Address | What it answers | Reply within |
|---|---|---|
| contracts@hellofixi.com | Contracts, procurement and purchase orders | 2 working days |
| security@hellofixi.com | Security questionnaires and vulnerability reports | 2 working days |
| privacy@hellofixi.com | Data protection, DPAs and subject requests | 2 working days |
| accounts@hellofixi.com | Invoices, payment and bank details | 2 working days |
| partners@hellofixi.com | Resellers, integrators and suppliers | 3 working days |
| brand@hellofixi.com | Press, brand assets and permissions | 3 working days |
Post
Registered office
Fixi Group Limited, 66 Paul Street, London, England, EC2A 4NA. This is the registered office. Post is received and forwarded, and it is not staffed daily, so anything urgent should come by email.
odel-labs support
Fixi does not run support for odel-labs and cannot answer product questions. The platform does, and it answers faster.
The register
Company number 16725973
Directors, filings and the registered office are on the public record. Checking the register is a faster way to confirm who you are dealing with than asking us to confirm it.
Reporting a vulnerability
Security reports go to security@hellofixi.com and are acknowledged within 2 working days. The terms, and what to expect after the acknowledgement, are on the disclosure page.